Shipping & Return

Shipping Policy:

Processing Time: All orders will be processed and shipped within 1-2 business days of payment confirmation, unless otherwise noted.

Shipping Methods: We use reliable and well-known shipping services to ensure timely and safe delivery of products. Available shipping methods and their estimated delivery times will be indicated during checkout.

Shipping Charges: Shipping charges will be calculated during checkout and added to your order total. Shipping costs may vary depending on location and shipping method selected.

Shipping Tracking: A tracking number will be provided once the order has been shipped. You can track the status of your shipment using the link provided in the confirmation email.

Shipping Destinations: We ship to addresses within the country and, in some cases, to international destinations. For specific information on shipping destinations, please contact our customer service team.

Return Policy:

Returns Accepted: We accept returns within 15 days of receiving the product. To be eligible for a return, the item must be unused and in the same condition that you received it. It must be in its original packaging and with all accessories included.

Return Process: To start the return process, contact our customer service team. We will provide you with detailed instructions on how to return the product. Return shipping costs will be the responsibility of the customer, unless otherwise agreed.

Inspection and Refund: Once we receive the return and verify that the product complies with our return policies, we will process the refund to the original payment method. Please note that restocking fees may apply in certain cases, and the refund will not include the original shipping costs.

Products Not Eligible for Return: Some products may be excluded from our return policy due to hygiene and safety reasons. These products will be clearly identified in the product description.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately so we can resolve the problem. We will provide assistance for product replacement or repair in accordance with our warranty policy.

For more information about our shipping and returns policy, do not hesitate to contact our customer service team.